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The UK’s review of its gambling laws, which were passed in the 2005 Gambling Act, began last fall. Numerous issues are being considered, including whether to limit how much a gambler can bet. UK online casinos benefit from the fact that the people of the United Kingdom have a long and storied cultural familiarity with gambling. Placing bets on casino games, races, and sporting events are not looked upon with the same degree of suspicion that you’d find in, say, America. The gambling industry provided jobs for some 100 thousand employees in the UK in 2018, of which the majority works in the betting sector, followed by casino and bingo, however, over half of.
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Industry | Gambling |
---|---|
Founded | 1970 |
Headquarters | |
Number of locations | 53 |
6,349 | |
Parent | The Rank Group |
Website | grosvenorcasinos.com |
Established in 1970,[1]Grosvenor Casinos (formerly County Clubs and Grosvenor Clubs) is a UK-based chain of 53 casinos located in major towns and cities across the UK, with two unbranded sister casinos located in Belgium. Grosvenor Casinos is owned by The Rank Group who operate exclusively in the casino, bingo and online gaming industries across Belgium, Spain and the UK.
As of June 2014, revenue was reported at £391.2m, with an operating profit of £56.8m - coming from a total of over 1.7 million customers per year.[2] Of these 1.7 million customers, over 8.5 million customer visits occur every year. The Grosvenor casino network currently employs over 6,300 employees across the UK. Their online casino hosts over 250 games with themes spanning from traditional roulette, blackjack and poker - to the more modern slot styles and live gaming. Grosvenor are licensed and regulated by the UK Gambling Commission.[3]
Originally ‘County Clubs’, the casinos came to be known as ‘Grosvenor Clubs’ and in 1969 on 2 January, Grosvenor Clubs officially changed name to ‘Grosvenor Casinos’.
Grosvenor Casinos is currently the shirt sponsor for Fulham F.C. Grosvenor signed a deal to become the London club's main team partner in July 2017.
History[edit]
Acquisition of the Ricoh Arena casino[edit]
In April 2009 Grosvenor purchased the casino inside the Ricoh Arena complex in Coventry for £650,000.[4]
Leaving the British Casino Association[edit]
During 2009, Grosvenor Casinos announced they were leaving the now defunct British Casino Association (BCA). The BCA existed to promote casino best practice and influence UK government legislation surrounding gambling. Reportedly the BCA began to fail in promoting and improving the casino industry, and once annual membership fees were raised to £140,000, it saw the departure of Grosvenor, just as the large Gala Coral Group had withdrawn in October 2008.[5]
Loyalty card scheme[edit]
In May 2012, the first roll out of a new plastic card service in Grosvenor Casinos was implemented with ‘Grosvenor Play Points’ entering 35 casinos across the UK. This came as a result of the Grosvenor Casinos and Play Points brands merging to create one loyalty card.[6]
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Gala takeover[edit]
Grosvenor Casinos completed their takeover of 19 casinos from the Gala Coral Group across the UK on 12 May 2013 [7] making them the largest casino network in the UK. A similar deal to acquire 23 casinos from Gala had previously stalled in 2012 due to a decision by the Competition Commission and OFT.[8] The revised deal in 2013 saw 4 casinos removed from the agreement.
Redtooth partnership[edit]
On 28 April 2014, Grosvenor Casinos announced a two-year partnership with the world's largest live pub poker tournament group Redtooth Poker. Grosvenor Casinos hosted the regional and national UK finals and online events. The move integrated Redtooth Poker and Grosvenor's own poker tournament, the Grosvenor UK Poker Tournament (GUKPT).[9][dead link]
Live events[edit]
On 25 March 2011, Grosvenor Casinos announced they were to host new poker event called the Goliath. Designed to attract up to 1,500 players, the Goliath had an initial buy-in at £100 + £20 and offered a guaranteed prize pool of £100,000, with 25% of the registration fee going to the Marie Curie Cancer Care charity.[10] The most recent Goliath event in 2014 became the largest poker tournament ever held outside of the US with a total of 3,394 players entering.[11] For the 2015 event Grosvenor estimate over 4,000 participants will enter.[12]
Grosvenor employees also played the highest poker tournament on record at the top of Mount Snowdon in September 2011. The 3,500 ft. stunt was attempted to raise money for the Marie Curie Cancer Care charity, with a total of £11,000 being collected.[13]
Controversy[edit]
In December 2006 staff walked out of four Grosvenor Casinos in London in a dispute over pay increases.[14] A month later, around 300 workers went on strike over the same ongoing dispute.[15]
In September 2014 Northern Ireland's Social Development Minister, Nelson McCausland, dismissed the idea that a Grosvenor Casino could open due to the ongoing ban on casinos.[16]
Technology[edit]
In November 2011, Grosvenor installed software that would spot cheating at roulette tables. Developed by Ipsotek, the software detects a cheat called 'top-hatting', as well as detecting cheating after 'last bets' has been called. The software is linked to CCTV cameras monitoring the table at all times.[17]
In October 2012, Grosvenor introduced a new product to the casino industry, Pinball Roulette machines. The new machine offers single player roulette game and the ball is launched by a pinball-style trigger into the wheel. The main feature of the product is that it offered the player control over when they wished to spin the ball. Thirty of the machines, developed by Austrian Gaming Industries, were installed at 22 clubs across the UK.[18]
During November 2013, Evolution Gaming joined Grosvenor Casinos to create a ‘Live Casino’ targeting players on their online casino.[19] The games include blackjack, roulette and baccarat and are available 24hrs a day, 7 days a week. The live game system is designed to produce an environment more closely matching a real casino experience.
In July 2013, Grosvenor Casinos in London, Reading and Coventry created the world's first multi-site cloud casino experience called the IGT Cloud. The new technology offers analytical reporting tools which offer insight into product performance on a game-by-game basis. Operators can remotely change the games on the floor to provide a more customized gambling experience.[20]
Grosvenor Casinos partnered with Tensator in 2014 to create virtual casino hosts. The Tensator Virtual Assistant Ultra stands 50 cm x 50 cm and replicates a live game in real time. The assistant also offers a range of information for players and other frequently asked questions.[21]
In February 2014, The Rank Group and Grosvenor Casinos joined with Jumio to use their Netverify solution. This was integrated into the casino's online database and is designed to provide customers with a more efficient identification procedure. Customers are required to scan their passport or driving licence via their device camera, and Netverify then authenticates it using a range of security features.[22]
In November 2016 Grosvenor Casinos has confirmed the launch of new sports betting offering for its online and land-based players.[23]
Awards[edit]
International Gaming Awards[edit]
Grosvenor and Rank were awarded the 'Casino Operator of the Year' award at the 2013 International Gaming Awards.[24] Rank Group were awarded the 'Socially Responsible Operator of the Year Land Based' award in 2014 and 2015.[25][26]
Women in Gaming Awards[edit]
Grosvenor Casinos’ HR team were awarded Team of the Year at the Women in Gaming independent annual awards in June 2012. The team, led by Fiona Regan Head of HR, were awarded for their successful Hearts and Minds initiative, which focused on internal and employee recognition.[27]
In 2014 they won the same award whilst also picking up the Inspiration of the Year award.[28]
References[edit]
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Gambling Commission'. Gambling Commission.
- ^'Sold Ricoh casino in £1m revamp'. BBC News.
- ^'Casino operator's withdrawal leaves trade body floundering'. Financial Times.
- ^'Grosvenor Casinos places bet on Plastic Card Services'.
- ^'Mecca Bingo owner Rank buys Gala casinos for £205m'. BBC News.
- ^'Rank takeover of Gala sent to Competition Commission - BBC News'.
- ^'Redtooth wins at Grosvenor Casino'. The Star.
- ^'1,500 Runner Grosvenor Goliath Announced in Coventry'. UK Poker News.
- ^'World poker: Goliath smashes record for biggest poker tournament held outside US'. The Mirror.
- ^'Goliath Poker Tournament 2015'. Retrieved 14 July 2015.
- ^'Stakes are high for Snowdon poker'. Wales Online.
- ^'Casino staff to strike in row over pay deal'. The Guardian.
- ^'Casino staff walk out over pay'. BBC News.
- ^'Nelson McCausland says casino ban will not be removed'. BBC News.
- ^'Casino cheats snared by smart camera system'. New Scientist.
- ^'G Casinos get pinball roulette'. InterGame.
- ^'UK – Evolution doubles Grosvenor's online live dealer offer'. G3.
- ^'Grosvenor Casinos to manage gaming machines from the cloud'. TechWorld.com.
- ^'Tensator's Virtual Assistant proves safe bet for Grosvenor Casinos'. Tensator.
- ^'Rank identify Jumio as new partners'. SBC News.
- ^'Grosvenor Casinos launches new sportsbook with Kambi'. SBC News. 16 November 2016.
- ^'IGA Winners 2013'. Gaming-Awards.com.
- ^'IGA Winners 2014'. Gaming-Awards.com.
- ^'IGA Winners 2015'. Gaming-Awards.com.
- ^'Grosvenor Casinos HR team wins prestigious award'. InterGame.
- ^'WIG Winners 2014'. Gaming-Awards.com.
From glitz, glamour, and elegance to modern and opulent: a casino resort never ceases to amaze!
Some passed the test of time, while others reinvented themselves, striving to bring innovation and relevance to the gambling market. And they succeeded!
There are hundreds of excellent worldwide resorts out there that are indeed worth visiting, even as a guest. Here, we look at UK casino resorts and hotels that have made a name for themselves and gradually started to spark national and international interest!
1. Resorts World in Birmingham
Located in the heart of Birmingham, Resorts World Casino hosts over 100 bright and colourful Slot machines, a designated high roller area and an amazing range of Table Games, like Baccarat, Blackjack or Roulette.
It is owned by Genting, one of the staple casinos on the UK gambling market. Thus, you’d have to be a Genting member to get access to the casino.
But don’t worry, you can register once you arrive at the resort. And if you have already seen this one, you may also visit the other Genting locations in the UK.
Non-gamblers can be entertained by a huge cinema, an elegant bar, shops, and several restaurants. Live music nights are hosted here on occasion.
2. Palm Beach Casino in Mayfair
From Birmingham’s modern and flashy setting, we switch to the elegant and sophisticated Palm Beach Casino in Mayfair, one of the exclusive places to visit in the United Kingdom.
Once take your first steps into the Grand Art Deco Ballroom, you’ll be greeted by elegance and sophistication. High ceilings, blue-tinted light, leather chairs and a massive palm chandelier in the middle (the casino’s signature) are accompanied by an impressive variety of games, such as American Roulette, Poker or Punto Banco.
So, put your favourite suit on and prepare yourself for some glamour, as you’ll need to follow their stylish clothes dress code! The bar and restaurant that are accessible there are highly rated.
3. Hippodrome Casino in London
Do you know the saying: ‘Go big or go home?’. Hippodrome Casino in London proves it right with no less than 5 floors dedicated to gambling.
From Slots to high roller Poker and top-notch table games, you can find anything and everything here!
Not to mention that it provides not 1 but 3 themed casinos: Grand Casino, Lola’s Casino, and the Gods. And the Hippodrome itself bears a lot of history in its name.
Initially designed as a circus venue, it actually used to host classical music events and even theatre plays. After numerous and costly restorations, in 2012, it became what it is today. It’s truly not a place to miss when in London!
4. Grosvenor Casino Plymouth
When you pass by Plymouth, you definitely won’t miss the Grosvenor Casino. One installation that makes it stand out from the crowd is the giant sailboat in the middle of the building that authentically embodies the atmosphere of Devon’s port.
When you enter, you will discover lots of popular Slot games along with special tables dedicated to a multitude of Poker options, as well as Roulette or Blackjack. And, whilst you’re there, you can take a seat at the casino’s restaurant where you can grab some delicious pizza or even a majestic burger.
This is, however, not the only Grosvenor casino in the UK. Grab a map and see which other options you have!
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5. Les Croupiers Casino in Cardiff
Les Croupiers Casino, also known as The Croups, is a UK casino situated in Cardiff. The atmosphere here is very friendly, and the casino itself is usually packed with people. So, it is definitely perfect for a night out gambling with your friends.
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Also, Poker is their statement gambling activity, priding themselves with one of the biggest rooms on the UK market. Not to mention the gigantic TVs that broadcast the latest sports events right at the bar. Even more, if you get hungry during the games and want a quick snack or a full meal, the Dragon Court Chinese Restaurant is at your service. It is well-known for traditional food cooked by the most talented professionals.
If you are more of a Slot games fan, you can try out numerous options: brightly coloured games with huge jackpots. Give it a go!
6. Rainbow Casino in Birmingham
We return to Birmingham, this time with a majestically constructed villa that serves as Rainbow Casino. You surely cannot miss the elegant white building painted with black motifs on the front.
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Upon stepping in, the visiot will be greeted by the numerous options at hand. Classic or electronic Roulette, Blackjack, Three Card Poker, Punto Banco and Slots await you! Moreover, one rare feature here is that you can even play Mahjong – yes, in person!
And, while all these games are fun to play, one must remember always to gamble responsibly! Rainbow Casino gives you a helping hand with specialised advice and professionally trained staff that can help you whenever you need it.
Feel free to contact them for any additional information!
7. Empire Casino in London
We finish with a London casino that doesn’t shy away from glitz and glamour: Empire Casino. And nor do celebrities since this is one of the most popular and renowned gambling places in the UK. And for a good reason!
Elegant archways and bright colours await you at the entrance. The building is also home to a cinema. And a reputable casino also comes with a dress code, this time, smart casual. Besides Slots and Table Games, you can check out the well-known Carlsberg Sports Bar.
Or, if you want to see Leicester Square in all its beauty, you might like the Icon Balcony Bar, for a view that’s worth millions! Whether you choose one or the other, one thing is for sure: you’ll have a fantastic experience!
Closing remarks about high-end casino rewards
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These are some of the most worthy casino resorts at the moment in the UK. Hundreds of gamblers pass through their doors every day and enjoy all of their features.
We would say that, if it happens for you to be in the UK, they are most definitely worth visiting, even as a once in a lifetime opportunity!
The only thing that you always need to remember is to gamble responsibly, wherever you are!
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